Fix: Windows Live Mail Error ID 0x800ccc0f (2023)

Some users have been reported receivingtheWindows Live Mail Error ID: 0x800ccc0f erroron Windows Mail and Windows Live Mail.On broad terms, theWindows Live Mail Error ID: 0x800CCC0Ferror can be broken into three main causes:

  • Incorrect POP settings – most of the time, it’s caused by an incorrect SLL or SMTP setting.
  • Windows Mail or Windows Live Mail bug – both email clients are plagued by a bug that prohibits the sending of messages with the0x800CCC0Ferror.
  • Firewall or antivirus firewall is blocking a port used by email client – This is solely caused by 3rd party antivirus suites and firewalls. The Windows built-in firewall is configured to allow the port through if not configured manually to block it.

Fix: Windows Live Mail Error ID 0x800ccc0f (1)

The error code is accompanied by the following message:

The connection to the server was interrupted. If the problem continues, contact your server administrator or Internet service provider (ISP).

If you’re currently struggling with theWindows Live Mail Error ID: 0x800CCC0Fissue, we might be able to help. After some investigations, we managed to identify a collection of methods that have helped users in a similar situation to solve this particular problem. Please follow each potential fix in order until you encounter a fix that resolves the issue. Let’s begin!


In order to avoid jumping through unnecessary hoops, let’s eliminate a few simple triggers that might be causing theWindows Live Mail Error ID: 0x800CCC0Fissue. Here’s a quick rundown of simple fixes to try before we get to the advanced stuff:

  • Make sure you don’t have that many in your Inbox –A lot of users have reported fixing this problem after clearing or archiving a large portion of their emails. If you have a lot of emails (over 5000), delete/archive them restart the email client to see if the issue has been resolved.
  • Sign out and reinsert the login credentials – Windows Live Mail has a known bug that causes some messages to fail to send with theWindows Live Mail Error ID: 0x800CCC0F error. Try signing out of your email temporarily an then sign in again. If this is caused by a bug, doing this will automatically resolve the issue.
  • Re-check password and ports –Reinsert your user credentials (email & password) and verify if the outgoing & incoming ports are configured correctly. If you use the default ports, there’s a chance that your email was not configured correctly. Depending on your email provider, search online for the correct manual settings and apply them in Windows Mail or Windows Live Mail.

Real User Scenario:

My client was using GoDaddy’s Hosted Email with the following settings. port: 110without SSL

(Video) Fix Windows Live Mail Error Id 0x800ccc0f port: 80 without SSL

With these settings his e-mail worked fine and he was able to send and receive plain emails without problems. However, once he attached any PDF file to his e-mail the e-mails stopped working and produced error“Sending reported error (0x800CCC0F). The connection to the server was interrupted. If this problem continues contact your ISP.”

If you are having the same issue as him then check if your settings are same as him. 110 for POP3 and 80 for SMTP. If yes, then this is what the problem is. 80 is an HTTP port and GoDaddy does not allow transmission of PDF files over 80 therefore what you will need to do is change the settings.

Correct Settings:

The correct settings for GoDaddy SecureServer E-mail are:

Incoming (POP3) port: 995 SSL
Outgoing (SMTP) port: 465 SSL

(Video) Fix windows Live Mail Error ID 0x800CCC0F

With these settings you will have no problems sending any e-mail with any type of attachments. Modify the settings in your Outlook by Opening Account Properties and getting into the Advanced Tab.

If your issue is not resolved by this then you may want to have a look at the Microsoft’s KB Articl 813514which lists reasons and fixes to this issue.

Method 1: Enable Server authentication from Account Properties

Some users that had encountered this issue with Windows Mail have managed to fix the issue by tweaking one single setting. TheWindows Live Mail Error ID: 0x800ccc0ferror is sometimes caused because the email client isn’t aware that the server of your email requires authentication.

To rectify this, go to Settings > Accounts > Properties. Once you gain entry to the Properties page, go to the Servers tab, check the box associated with My server requires authentication and hit Apply to save your changes.
Fix: Windows Live Mail Error ID 0x800ccc0f (2)

If this method hasn’t helped or it wasn’t applicable, move down to Method 2.

Method 2: Disable external antivirus suite

During the installation of certain antivirus software, some of the default Windows listening ports for POP and SMTP are modified. This might make your 3rd party antivirus software to intercept Windows Mail or Windows Live Mail POP & SMTP ports and prevent the email client from sending or receiving emails. Avast is notorious for blocking ports used by Windows Live Mail.

Note: If you don’t use an external antivirus or firewall suite, move directly to Method 3.

If you’re encountering theWindows Live Mail Error ID: 0x800ccc0ferror in Windows Mail or Window Live Mail, make sure the issue is not caused by an external antivirus suite or firewall. You can verify this theory by temporarily disable the real-time protection on your 3rd party antivirus. After you disable it, open the email client again and see if you’re able to send or receiveemails.

(Video) Windows Live Mail Server Settings

If you can receive emails while your external antivirus is disabled, you’ve just managed to identify the culprit. At this point, you can either look for another 3rd party security suite or use the built-in solution(Windows Defender).

Note: Some external security suites are configured to be prevented from scanning your email connections. Look through your external antivirus settings and see if you can find an option that disables this security feat. If your 3rd party antivirus suite has a setting like this, you will be able to resolve theWindows Live Mail Error ID: 0x800CCC0Fissue while getting to keep your external security solution.

If disabling the external antivirus (firewall) doesn’t make a difference, you can re-enable it back as it has nothing to do with theWindows Live Mail Error ID: 0x800CCC0Fissue. In this case, move down to Method 3.

Method 3: Reinstall / Repair Windows Live Essentials

Some users have successfully resolved theWindows Live Mail Error ID: 0x800ccc0ferror after repairing the whole suite of Windows Live programs. Here’s a quick guide to repairing Windows Live Mail:

  1. Press Windows key + R to open up a Run command. Type “appwiz.cpl” and hit Enter to open Programs and Features.
    Fix: Windows Live Mail Error ID 0x800ccc0f (3)
  2. In Programs and Features, scroll down through the list, right-click on Windows Live Essentials and choose Uninstall/Change.
  3. Click on Repair all Windows Live programs and wait for the components to be reinitiated.
  4. Once the process is complete, reboot your computer and see if theWindows Live Mail Error ID: 0x800ccc0f issue has been resolved.

If this didn’t enable you to resolve theWindows Live Mail Error ID: 0x800CCC0Ferror, move down to Method 4.

Method 4: Enable SSL 2.0 (only on Vista and older)

Some users runningon outdated operating systems like Vista and XP have managed to resolve the issue by enabling SSL 2.0 (Secure Socket Layer 2.0). As it turns out, the SSL 2.0 setting is a requirement for Windows Live Mail on Vista and older.

The resolve this particular issue on Vista and older, you’ll need to enable SSL 2.0 in your default browser. Here are the exact locations for Google Chrome and Internet Explorer.

  • On Internet Explorer – Go to Tools > Options > Advanced > Securityand check the box associated with Use SSL 2.0. Hit Apply to confirm your changes.
  • On Google Chrome – Go to Menu (three dot) > Settings > Advanced > Network > Change Proxy Settings > Internet Properties. In the Internet Properties screen, click on Advanced, select the Security tab and check the box associated with Use SLL 2.0.Hit Apply to confirm your changes.

Note: If you’re using another browser, search online for specific steps.

(Video) Fix error code 0x800CCC0F when sending mail via Windows Mail, or Outlook 2010/ 2007

After you enable SSL 2.0 restart Windows Live Mail and see whether theWindows Live Mail Error ID: 0x800ccc0ferror is removed. You should be able to send and receive emails without issues.

If you’re still struggling with theWindows Live Mail Error ID: 0x800ccc0ferror, move down to Method 5.

Method 5: Reduce the number of recipients

Depending on your email provider, the error may very well be caused because the email server is configured to restrict emails that surpass a certain number of recipients for one mail. If you only get theWindows Live Mail Error ID: 0x800ccc0ferror while sending an email, shorten your delivery list and see if it helps.

Most email providers are using this type of restriction to prevent email accounts from acting as spamming beacons. If this wasn’t the cause of your issue, move down to the final method.

Method 6: Changing the Mail Sending Format from HTML to Plain text

If you’re encountering this issue on Windows Mail, you might be able to fix it by changing the mail sending format.

To do this, open Windows Mail and go to Tools > Options > Send. Then, change the Mail Sending Format from HTML to Plain text and hit the Save button. Finally, restart Windows Mail and see whether theWindows Live Mail Error ID: 0x800ccc0ferror has been resolved.

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(Video) How to Troubleshoot Windows Live Mail Error Id 0x800ccc0f Problems


What is live mail error code 0x800ccc0f? ›

Error code 0x800CCC0F is generated when sending mail from Microsoft Outlook. This error is generated because the mail client (Outlook) is unable to contact the MailEnable server. The most likely reason is because a firewall is preventing connectivity between the client and the server.

How do I fix error 0x800ccc0e in Windows Live Mail? ›

How to Resolve Error 0x800ccc0e
  1. Solution 1- Checking the mail server's connection.
  2. Solution 2 – Configuring Windows Live Mail Server.
  3. Solution 3- Reviewing Email Account Credentials.
  4. Solution 4- Removing and re-adding the account.
Apr 27, 2021

How do I get rid of Windows Live Mail error? ›

How to fix the error
  1. Open your Windows Live mail program.
  2. Select the Home tab at the top right of your Windows Live Mail.
  3. Click the Outbox to the left. Find any emails that are not sending out. ...
  4. Once you send the email again, you can delete the email in the Outbox. The error will go away after the sent email is deleted.
Aug 16, 2021

What is error code 800CCCD1 in Windows Live Mail? ›

Error 800CCCD1 Crash - It is called "Error 800CCCD1" when a program terminates unexpectedly while running (at runtime). These errors typically occur when Windows Live Mail inputs can't be correctly processed, or it's confused by what is supposed to be output.

How do I fix error code 0x800ccc0f in Outlook Express? ›

How to Fix Outlook Express Error 0x800ccc0f: Three Easy Techniques
  1. Method 1: Confirm that Internet Connect is Functioning Properly. ...
  2. Method 2: Check if Account Settings are Set Correctly. ...
  3. Method 3: Change the Settings of Server Time-Out. ...
  4. Final Thoughts.
Mar 9, 2018

What is email error 0x800CCC0E? ›

It is very common to receive the error message 0x800CCC0E when configuring an email account in Outlook and trying to send an e-mail, the reason why you get the error is because Outlook is not authenticating your account on the server while sending it, so the outgoing mail server rejects the message.

How do I enable SMTP authentication in Windows Live Mail? ›

Select the Advanced tab and in the section Outgoing mail SMTP tick the box marked This server requires a secure connection (SSL). Then click Apply and OK.

How do I fix error code 0x800CCC0D? ›

Getting Error 0x800CCC0D
  1. Try to check your Internet connection. • ...
  2. Do check your Firewall Settings. • ...
  3. Fix and correct Outlook Settings. • ...
  4. Fix/Repair Outlook profile. • At the start, go to the folder location where saved Outlook.exe exists. ...
  5. The professional solution to fix Outlook error 0x800cccod.
Oct 15, 2019

Is Windows Live Mail still supported? ›

Windows Live Mail was a great tool because it offered a unified inbox and some productivity features, but it's no longer supported.

How do I fix Windows Live Mail error ID 0x800ccc92? ›

Please follow the steps below:
  1. Type Control panel in the search bar (on Desktop) and hit Enter key.
  2. Click on Programs and Features.
  3. Select Windows Essentials and click on Uninstall/Change.
  4. Click on Repair all Windows Essentials programs.

How do you fix you don't have permission to send messages from this mailbox? ›

Outlook Web Mail Error "You don't have permission to send messages from this mailbox".
  1. click the setting-gear in top right corner.
  2. click full settings.
  3. goto 'sync email'
  4. there you have the possibility to "Set default from address"
  5. here I can change it to my address associated with my microsoft acccount.
Apr 30, 2018

Why is my Live account not sending emails? ›

This problem can be caused by enabing the Virtual Private Network (VPN) feature in your anti-virus program. For example, this VPN option is a new feature in McAfee's "Live Safe" anti-virus program. Set VPN to "Off" to be able to send e-mails.


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