How to Contact ReadyRefresh
ReadyRefresh Contact Information
Listed below are our top recommendations on how to get in contact with ReadyRefresh. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact ReadyRefresh. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
100% Contact Match
Website: Visit ReadyRefresh Website
64.86% Contact Match
Website: Visit NESTLÉ Website
Nestlé on Facebook!
Social Support and Contacts
Nestlé on Twitter!
Nestlé on LinkedIn!
Common ReadyRefresh Issues
Log in issues to start with
I’ve had bad experiences with the website and though, hey, maybe the app would be different. Cant even log in because apparently my information is wrong. Tried it on the web again. Could log in.Expectations were low and still managed to disappoint.(Video) Top 7 International Virtual Cards 2022 | How To Get a Free Virtual Card Without Any Bank Account
By Eggy J
I went back to the web page and reset my password, still doesn’t work.
These ratings are a lie
I can’t change a single item. These ratings definitely created by the dev team.
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Reported Issues: 10 Comments
By Mary Amick
Apr 11 2022
You terminated service to us in October of 2021. At that time our account had a zero ballance. You did not pick up your bottles for 70 days but you continue to bill me and now charge me late fees.
Feb 23 2022
STAY AWAY FROM READY REFRESH. If the fact that the Nestle corporation is notorious for routinely makes unethical business decisions is not enough, their new policies when they bought out smaller water suppliers and turned them in to ReadyRefresh makes them far too difficult to deal with. They fired the local reps, changed the local branch phone numbers, so you have no way of getting a hold of a person locally who can help you. Everything routes you to the website. Every phonecall I have tried to make to their various numbers all eventually tree to the same message for customer support, "we are too busy to answer any calls, go to the website and submit a request." Submit a request? You get the message, "we are so busy it will take 3-5 days to answer your request." Three requests submitted in the last 14 days with no replies yet. As far as their delivery options, the website allows you to add to and increase your delivery, but to subtract or remove items? Nope, the "minus" button to subtract/reduce is disabled; you have to again submit a request that may or may not get answered. So the model is "you can only use the website, and when you do, we'll allow you to spend more money on us, but to reduce your bill or cancel? Well, drop a message and maybe we'll do something, maybe not, you just won't know..."
By Lilyan Gray
Feb 21 2022
I get three bottles every three months. My next delivery should be March 21, you sent me a telephone message saying it was coming on March 4. I do not want an earlier delivery. Please respond
By Destiny Ruggiero
Jan 26 2022
I have had an order placed for over two months. Ready Refresh keeps changing on me. I have it scheduled for when we are in the office, but you keep scheduling it for days, I'm not in. When I go into the website, I am told nothing will be delivered due to not having anything in stock. Well in fact I got my previous delivery when I had this notice, so no one was here, and no empty bottles were out. THIS IS GETTING RIDICULOUS! QUIT CHANGING MY DELIVERIES. Then today, I was here early to get my delivery between 8:45- and 10:45 then just received an email stating that you were changing my delivery again after I had received a text that you were coming today! I have emailed numerous times and no one has gotten back with me.
By Liz Cox
Jan 25 2022
Won't let me cancel my order that I didn't want.
By ROSE G. CAPPELLETTI
Jan 22 2022
THIS IS MY LAST RESORT! I AM DOWN TO HALF 5-GALLON DISTILLED WATER. I HAVE BEEN A FAITHFUL (AUTO PAY) CUSTOMER SINCE IT WAS ZEPHYRHILLS...I HAVE CHANGED ADDRESS (FROM 1149 CLAYS TRAIL TO 1171 CLAYS TRAIL, OLDSMAR 34677) AND NOTIFIED READYREFRESH TO START DELIVERY IN JANUARY TO MY NEW ADDRESS. I WAS PROMISED DELIVERY ON 1/20/22....BUT NO WATER. I TRULY LOVE READYREFRESH AND WOULD HATE TO HAVE TO CHANGE WATER PROVIDER...PLEASE PLEASE H E L P...I HAVE BEEN CONTACTING YOU WONDERFUL PEOPLE FOR THE PAST 3 WEEKS...NO RESPONSE. CAN YOU ASSIST? THANKS YOU,
By Michael Acosta
Jan 14 2022
I asked for a delivery reschedule which was for 1/11/22. You changed it to 1/12/22, Delivery was never made. Now next delivery is in February?
Delivery is needed today!
By LINDA M. CAMPISI
Jan 10 2022
It has been IMPOSSIBLE to get someone to answer the 1-8002745282 for 3 days. I am in Tampa, Florida. My problem is delivery errors.
I am not paying for 5 bottles I DID NOT order. Please respond to this ASAP which I doubt you guys don't even read these complains.
I received 5 bottles two weeks in a roll. I will pay for the 12/23/21 delivery that was legit ,but one week later 5 more bottles were delivery.
Since I was not home I called and told them of THEIR mistake. I spoke to a manager or super and told that they can't be returned once delivered. NOT MY fault and a one person household has to eat the cost.NOT PAYING for those delivered on 12/30/21 ,exactly one week later. PLEASE answer this e-mail or hire more people to answer phones. I also need to STOP my service from Ready Refresh.Contact me please.
By David S. Dweck
Dec 15 2021
I received an online invoice and I have questions re: Charges and Credits. Your customer service is too busy and I tried to speak to a representitave. Is it possible for someone in customer service to call my cell at 917-434-7007? I need to resolve the problems in order to pay my bill. Thank you for a prompt reply.
David S. Dweck
881 East 9th Street
Brooklyn, N.Y. 11230
By Melba meade
Oct 21 2021
Been a customer for 20 years. Was scheduled for monthly delivery 10/18. You moved it to 20/19. Didn’t come. You moved to 10/20. Didn’t come. Today you changed it to 11/16. WHAT?????????
Have a Problem with ReadyRefresh? Report Issue
Why should I report an Issue with ReadyRefresh?
- Pulling issues faced by users like you is a good way to draw attention of ReadyRefresh to your problem using the strength of crowds.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a ReadyRefresh customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using ReadyRefresh.
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