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Around-the-Clock RCN Customer Service
Are you thinking about switching to RCN Services for your home? Would you like to check if RCN Internet network covers your area? Do you want to see if you can get your hands on a hot promotional offer?
For RCN sales support call at this number at anytime!
RCN is always working to ensure the delivery of seamless services. But if on a rare occasion you find yourself struggling with a service or equipment related problem, or you have a question about your RCN account & billing―efficient customer support is just a call or a click away.
To choose how you want to contact RCN
RCN gives its customers an always available library of online resources that can help you resolve minor glitches on your own. Internet, TV, Phone, Account, Billing, Webmail―you will find a wealth of useful information ―including an exclusive Welcome Guide for new customers!
To check out RCN Support Center
Are You a New RCN Customer?
Are you a new RCN customer? Did you just purchase a package and are waiting for service installation? Check out the RCN Welcome Guide to soak in all the information you need to start enjoying RCN Internet, TV, and digital home phone services.
Online RCN Customer Service resources enable you to get started with things, and allow you to learn all about your new services at your own pace, step by step. If you find the instructions confusing, or something still does not work for any reason, by all means, contact at the relevant RCN Customer Service phone number for around the clock help.
Learn how to manage your account or enjoy services on-the-go. You can access your RCN account from anywhere!
Check the FAQs for instant answers to your questions about billing for any RCN service that you may be subscribed to.
Learn to make the best of your RCN email accounts and popular webmail features.
Customer support materials for the internet help you with many aspects of the service―from self installing the modem to setting up Whole Home WiFi and more!
TV & TiVo®
Get to know the digital equipment you get with your RCN TV subscription―find answers to your questions about the TiVo setup―from parental controls to the voice remote.
Learn all about using the many useful features included with your phone service such as blocking spam calls. Check out international call rates, info on battery backup & more.
We Give You Many Ways to Reach RCN Customer Service
RCN Phone Number
Want to know about RCN services in your neighbourhood? Call at 1-844-343-1374 to speak to an RCN sales representative.
Facing a concern regarding your RCN connection or account and billing? Find RCN Customer Support here.
RCN Live Chat
Are you working on your laptop or phone―and would rather start a chat with a customer service expert to get answers?
To initiate a live chat with RCN Support and have your question answered and concern addressed―Click Here
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We Are Committed to What RCN Pledges to Its Customers
Award-winning Customer Service
RCN customer service representatives are locally based and our 24/7 customer support is award-winning―always ready to help!
30-Day Money-Back Guarantee
You can get a full refund of monthly service, installation, activation and equipment charges if you’re not satisfied with RCN services, and decide to opt out within 30 days of service installation.
No Mandatory Contracts
RCN does not lock you in an annual contract―we want customers to stay with us for only as long as they are happy.
Easy to Understand Bill
RCN explains every item on your bill making it easy to read and comprehend, so you know exactly what you’re paying for.
Convenient Service Appointments
RCN offers flexible and convenient time windows to accommodate your schedule―our customer friendly service is ready to work around your timeline!
In case of delays in service, Astound Broadband powered by RCN will give you a $20 credit.
First Time Resolution
RCN provides personalized care to all subscribers, because the customer is the top-most priority―our aim is to resolve your issue the first time―always!
Frequently Asked Questions
How can I contact RCN Customer Service?
You can contact the RCN customer support staff for all sales related queries at 1-844-343-1374.
Is RCN Customer Service good?
Astound Broadband powered by RCN pledges to always keep the customer its #1 priority. RCN Customer Service has a 24/7 U.S.-based staff to immediately come to your assistance when needed. The customer care you receive is one of the biggest factors contributing to RCN’s recognition as an award-winning internet service provider.
What is the benefit of bundling RCN services?
RCN TV, Internet, and Phone services come at affordable prices. And when you choose to bundle two or more RCN services, you cut the hassle of dealing with multiple vendors and bills. Plus depending on available promotional offers at the time you can also earn a good saving. To check available offers at your address call at 1-844-343-1374.
Do the charges of bundled RCN services appear on one bill?
Yes. The RCN phone, Internet, and TV related costs are presented in one bill. For any reason if you have been receiving separate bills for each of your RCN services, contact RCN customer support for billing and they will ensure you start receiving a single bill.
How do I report RCN Internet outage?
To check if there is an outage in your area you can call at 1-800-427-8686. RCN representatives are available to take your questions and concerns regarding the service. Online chat is also available here.
How do I find retail store locations for RCN?
To find the address of the nearest RCN location, where you can also pay your bill in person, go to Locations and Payment Centers and click on the relevant area link.
How do I pay my RCN bill?
- Access your self-care account via the web and make a one-time payment or set up autopay.
- Use the mobile app to sign into your account and pay your bill.
- Make the payment through the Astound Broadband automated phone system.
- Send the payment by mail at P.O. Box 11816, New Ark, NJ 07101-8116
- Make your payment in-person at a nearby retail store location.
Does RCN offer a money-back guarantee on its services?
Yes, if you aren’t satisfied with RCN services for any reason, and you inform RCN within 30 days of service installation/activation, the provider will refund against the monthly service, installation, activation and equipment charges.
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Get in touch
We aim to get back to you within 24 hours. If your enquiry is urgent or you need to speak to the advice team, call us on 0345 772 6100, 8.30am-8.30pm weekdays (excluding bank holidays).
You can either call us on 0345 772 6100; submit the form below or write to us at: Customer Relations Manager, Royal College of Nursing, Copse Walk, Cardiff Gate Business Park, Cardiff, CF23 8XG. Please be aware there is a 500 character limit on the form below.How do I find out my RCN membership number? ›
I've lost/forgotten my membership number, what can I do? You can find your number by logging in to MyRCN using your email address and password. It's important that you use the email address that we have on record for you.Does RCN cover agency work? ›
The RCN indemnity scheme may cover you against the financial consequences of a claim against you for clinical negligence. Generally, the RCN scheme could cover the following groups of members: the self-employed. members who don't work under a contract of employment (such as agency or bank workers)What is RCN called now? ›
The Princeton-based TV and internet provider, which serves customers in parts of the Philadelphia and Lehigh Valley regions, is rebranding itself as Astound Broadband. The new name will put RCN and its sister regional services under one national brand after several acquisitions in recent years.Can you call a nurse to ask questions? ›
When to Call a Nurse Line. With a 24 hour nurse line, you can call 7 days a week, 365 days a year to ask basic health questions and address concerns such as: Your symptoms. Medications and side effects.Why is RCN changing its name? ›
There's a new name for Lehigh Valley cable TV, internet and phone providers. RCN is changing to Astound Broadband under a unification of five regional companies acquired by a private equity firm, with the formal transition to the Astound name announced Wednesday.Does RCN have a cancellation fee? ›
If you decide you want to terminate your services from RCN TV, you can do so at any time without penalty.How do you raise a concern about a care home? ›
If you have concerns about a care home, home-care agency or other adult social care service, you should contact the relevant council.What is membership ID number? ›
Member ID means a unique identification code assigned by the Company to each Member. Sample 1.
As a member-led organisation, we work collaboratively with our members to:
- influence governments and other bodies.
- improve working conditions.
- campaign on issues to raise the profile of the nursing community.
Nurses and midwives can choose to pay their £120 annual registration fee by quarterly direct debit payments of £30. "We are delighted to launch this new payment option, which will give greater flexibility to nurses and midwives when they pay their annual fee," Jackie Smith, NMC Chief Executive and Registrar, said.Is it cheaper to use an agency for staff? ›
One of the main benefits of employing someone directly is cost. It is often less expensive as you are not paying agency on-costs on top of the care worker's salary.Do agency nurses get paid more? ›
Agency nurse pay rates
One of the biggest benefits of being an agency nurse is that agency work often pays better. Hourly rates are lucrative in comparison to permanent bank staff members. This can increase by as much as 66% more than bank staff – which is considerably higher.
Join BNA - The highest paying nursing agency in the UK.Who bought out RCN? ›
|Number of employees||1,315|
|Subsidiaries||Grande Communications Patriot Media Consulting|
First, RCN only advertises its promotional prices. After the first year of service, you will almost certainly see an increase in your monthly premiums.What company took over RCN? ›
PRINCETON, N.J. – November 1, 2021 – Astound Broadband (Astound), the sixth largest U.S. cable operator in the United States that operates leading regional providers RCN, Grande, Wave, and enTouch has completed the acquisition of the broadband systems of WideOpenWest, Inc.Where can I ask a medical question online for free? ›
Enter HealthTap. The popular app allows users to ask its team of 35,000 active, U.S.-licensed doctors health-related questions for free. The free service allows users to ask a question under 150 characters. Anything longer and you're asked to give a 99 cent charitable donation.What is the proper way to call a nurse? ›
The majority of nurses prefer to be called their first name at work. It helps build a comfortable, caring relationship with the patients they're looking after. Wait to call them by name until they introduce themself this way or you ask if that's what they prefer. Otherwise, stick with Miss, Mister, or Nurse.
Hipaa: Don't Gossip About Patients
The HIPAA Privacy Act makes it illegal for doctors, nurses, and other healthcare providers to disclose patient information without their consent. Furthermore, they are not permitted to speak with patients without first obtaining their permission.
RCN, Grande, Wave and enTouch have more than 1 million customers with 23,000 miles of fiber across eastern Pennsylvania, Chicago, Massachusetts, New York City, northern California, Oregon, Texas, Washington, D.C., and Washington state.Why was RCN Congress Cancelled? ›
The move follows the decision to jettison the planned in-person conference in favour on an online event as a result of reports of sexual harassment in the organisation.Whats RCN stand for? ›
About the RCN | Royal College of Nursing.Do I get charged if I cancel free now? ›
A passenger will only be charged a cancellation fee for a driver cancellation, if a driver has already waited five minutes or more at the pick-up address. After five minutes the driver is requested via the FREE NOW app to call the passenger and inform them that they are already waiting at the pick-up address.How can I reduce my RCN bill? ›
To help lower your bill, consider what services you are paying for. If there are services that you don't use, you might be able to drop these to save yourself some money. In other cases, you may need the service but can scale back on speed, number of channels, or level of service. This may save you money each month.Do you legally have to pay a cancellation fee? ›
Consumer law may help you
Did you know? A business can only keep the payments you've made in advance or ask you to pay a cancellation charge if it's fair to do so. A charge is not fair just because it's included in the contract you signed.
Speak to the manager first
If you can, tell the manager at the care home about your concerns. They should be willing to discuss the problem with you and may try to resolve it informally. If they do not, you may need to complain in writing.
- Slow Response Times. By far, the most common complaint in many nursing homes is that staff members are slow to respond to the needs of residents. ...
- Poor Quality Food. ...
- Social Isolation. ...
- When Complaints Turn into a Dangerous Situation.
Local authorities can make the decision to move someone into care, against their wishes or their family's wishes, in the following situations: if their care needs are not being met at home. if the elderly person is a risk to the safety of other people living in their home.
Please Note: An Account Number is separate from your Member Number. Your Member Number identifies your membership as a whole, while an Account Number is a unique 14-digit number assigned to a specific account. Each account type (checking, savings, loan) will have a different Account Number.Is member number the same as card number? ›
No. The entire 16-digit numeric sequence on the front of the card is the card number. Your account number is part of that number. As described above, this is the seventh digit to the second-to-last digit for both debit and credit cards.Is my Subscriber ID the same as member ID? ›
Security and Registration Answers. back to FAQ listWhere can I find my Member ID number? This is also called your Subscriber ID number, and you can find it on your Health Net insurance card.Where do the happiest nurses work? ›
But Nurse.org found that nurse educators, home health nurses, nurse managers, OR-perioperative nurses, and pediatric nurses reported the highest levels of job satisfaction.What is the easiest RN job? ›
- 1 1. Nurse Educator.
- 2 2. School Nurse/Summer Camp Nurse.
- 3 3. Nurse Administrator.
- 4 4. Public Health Nurse.
- 5 5. Nurse Researcher.
- 6 6. Nurse Informaticist.
- 7 7. Case Management Nurse.
- 8 8. Home Health Nurse.
|Rank||State||Average RN Salary|
|4||District of Columbia||$98,540|
The NMC, as an independent body, sets a registration fee at the level required to fund its regulatory activity including registration and revalidation, education and standards and fitness to practise.What is the Nursing council fees for 2022? ›
|CATEGORY||ANNUAL FEE FOR 2023|
|Enrolled Nurses and Midwives||R330.00|
|Enrolled Nursing Auxiliaries||R230.00|
To help you continually develop and reflect on your practice, we ask you to revalidate every three years. You can submit your revalidation application using your NMC Online account. It's important that you do this by your revalidation application date, otherwise your registration will automatically lapse.What are the cons of using a staffing agency? ›
- Pressure to interview for roles you don't want.
- Commission-driven relationship.
- Competition with other candidates.
- Not all recruiters may understand your industry.
Working cash in hand is not illegal if you declare your cash payments to HMRC. The offence that you are most likely to be prosecuted for is fraudulent evasion of income tax pursuant to Section 106A of the Taxes Management Act 1970 (TMA 1970).What's the lowest paying nurse? ›
Licensed vocational nurses (LVN) and licensed practical nurses (LPN) are some of the lowest-paid nursing roles, but that is due to the fact that the educational requirements are less than most other types of nurses. The above salary is based on U.S Bureau of Labor Statistics (BLS) data from 2020.What is the richest type of nurse? ›
- Certified Registered Nurse Anesthetist – $202,000.
- Nursing Administrator – $120,000.
- Neonatal Intensive Care Nurse – $120,000.
- General Nurse Practitioner – $118,000.
- Critical Care Nurse – $118,000.
- Certified Nurse Midwife – $114,000.
- Informatics Nurse – $102,000.
- Clinical Nurse Specialist – $95,000.
For example, according to the BLS, the bottom 10% of registered nurses report a median annual salary of $59,450. The top 10% of registered nurses earn a median annual salary of $120,250.Do private nurses get paid more than NHS nurses? ›
That being said, many private agency nurse jobs offer higher pay rates than their NHS counterparts. The decision between NHS and private nursing work is ultimately down to the individual. There is no right or wrong answer when it comes to choosing your career path.How much does a UK RN earn monthly? ›
How much does a Registered nurse make in United Kingdom? The average registered nurse salary in the United Kingdom is £34,126 per year or £17.50 per hour. Entry level positions start at £30,225 per year while most experienced workers make up to £48,750 per year.What is the hourly rate for a nurse UK? ›
The average NHS salary ranges from approximately £13,019 per year for Nursing Assistant to £56,231 per year for Clinical Lead Nurse. Average NHS hourly pay ranges from approximately £8.00 per hour for Nursing Auxiliary to £37.18 per hour for Registered Nurse - Endoscopy.How do I get in touch with my local district nurse? ›
Your District Nurse can be contacted at your Health Centre. It may be possible to speak directly to a District Nurse, but if they are not available reception staff will ask for your name and telephone number and the District Nurse will call you back.What support is available for RCN reps? ›
As an RCN member, you can get free, confidential advice, representation and support on a range of issues that affect you at home and at work. This includes support on careers, counselling, immigration, health/disability issues, benefits, tax credits, debt, and housing.How do I contact PHN? ›
Contact your Public Health Nurse at your local Health Centre, or Tel: (01) 268 0300.
The central number for the district nursing service is 03000 200 656. The district nursing option is option 1.Is a district nurse higher than a nurse? ›
District nurses have a high level of autonomy, more so than nurses who work in multidisciplinary hospital teams and have other healthcare professionals to rely on to deliver judgement or help make key decisions regarding patient care.Do nurses WhatsApp? ›
WhatsApp, Facebook Messenger and other unauthorised instant messaging (IM) apps are being used by approximately 500,000 NHS staff at work, as a growing number turn to consumer tools to communicate with colleagues and even patients, a new report has revealed.Is the RCN confidential? ›
RCN members already in the UK can get free, confidential support and assistance on immigration issues.What is the PHN? ›
The Primary Health Network (PHN) is a not for profit organisation funded by the Commonwealth government to improve the efficiency and effectiveness of the primary health care system.Can I text a nurse line? ›
That's right, seconds. No more waiting on a callback from your doctor's office or unnecessary trips to the ER. Simply text a nurse from your computer or smartphone.What does the PHN do on first visit? ›
The PHN will usually weigh and examine your baby. They will carry out a neonatal examination (examination of your newborn baby) and also a maternal health assessment (a check-up for you). The PHN will give advice on feeding, parenting and safe sleep for your baby.What can get you struck off NMC? ›
- Allegations we consider - overview.
- Lack of competence.
- Criminal convictions and cautions.
- Not having the necessary knowledge of English.
- Determinations by other health or social care organisations.
- Fraudulent or incorrect entry to the register.
Midwives trained outside of the UK must also meet the English language standards set by the NMC. This can be demonstrated: by successfully completing a language test such as the International English Language Testing System (IELTS) or the Occupational English Test (OET).
The NMC email address: If you trained in the UK, or are registered with them: UKenquiries@nmc-uk.org. If you trained in the EU: EU.email@example.com. If you trained outside the EU: firstname.lastname@example.org.